Getting Past No
Negotiating in Difficult Situations

Nothing new or shocking here, but I was pleasantly surprised to learn that I do many of these things when faced with a difficult situation. Ury also outlines the ways negotiations fall apart, which was helpful by highlighting to me that I'm likely to give in too easily, or look for an alternative to......more

1. Don’t react: Go to the balcony. The first step is not to control the other person’s behavior. It is to control your own. 2. Step to Their Side. Listen to them, acknowledge their points, and agree with them wherever you can. 3. Reframe. Take whatever they say and reframe it as an attempt to deal wit......more

Lots of useful information, and I absolutely believe this process works (I've even begun incorporating it into my negotiations at work with some success). The reason for the 3-star rating is because while the principles may be timeless, the examples used to illustrate them are very dated, and I just......more

This book is way better than the first in the series Getting to Yes. I like Ury's prose and his advices are concrete and helpful, it's no wonder this book is considered a negotiation primer. Key takeaway: • Obstacles to cooperative negotiation: o your (emotional) reaction – don’t strike back, don’t g......more

It gives practical application of negotiation. In general, we tend to always be in defensive mode while negotiation. Either win-lose or lose-lose situation prevails. But how to frame negotiation as discussion with party and makes it successful is a subject of life-long learning and practice.......more